Dear Toosh Customers,

Toosh will be closing down and no longer accepting orders as of June 4, 2018. All orders placed before this date will be fulfilled and shipped as usual, and customer service will be available until June 29, 2018. For any questions on your order please email [email protected].

We appreciate your support and loyalty over these past four years. Toosh was started with an idea to provide all Australians with the best quality nuts and specialty ingredients. Since then, we've delivered thousands of orders to happy customers across the country (and overseas!), but the time has come for the three of us to move on to other things.

Thank you again for your support.

Natarsha, Chris & Adam

ORDERS SHIPPING INFORMATION


REGULAR POSTAGE

We use Australia Post to deliver items Australia-wide from our warehouse in Melbourne, Vic.

Your order will be delivered in approximately 4-10 working days.


EXPRESS POSTAGE

We use Australia Express Post to deliver items Australia-wide from our warehouse in Melbourne, VIC.

Orders for delivery within Australia Express Post Network will be delivered in approximately 1-4 working days.

ORDERS RETURN POLICY


Toosh Foods always attempts to ensure we provide our customers with the freshest and best quality goods.

However, if for some reason you wish to return a product purchased from our website, Toosh Foods will accept returns under the following conditions:

For all products ordered via our online store that meets any of the above criteria, you have to contact us within 5 days from receipt of the goods. A full refund will be provided once the product has been returned to us.

NB: Please note that in this case, the customer must provide photographic evidence via email of the faulty item to help us conduct a thorough investigation into the matter.

Refunds are issued in the same tender as the original purchase. For example, if the item was purchased using a Paypal account, the credit will be refunded to the same Paypal Account.

If you are not happy with your purchase at any time, for any reason, please email [email protected].